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Cancellation Terms (Withdrawal)

Right of withdrawal

You have the right to withdraw from this contract within a period of 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you or a third party other than the carrier and indicated by you acquires physical possession of the (last) goods.

To exercise the right of withdrawal you must inform us ( GmbH, Holm 38, DE-24937 Flensburg, Phone: 0049 461 481 60 808, Fax: 0049 461 481 60 807, ) of your decision to withdraw from the contract by an unequivocal statement (for example by letter, fax or email).

You may also use the model withdrawal form, which you can find below this instruction. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earliest. You must send back the goods or hand them over to us without undue delay and in any event no later than 14 days from the day on which you have communicated your decision to withdraw from the contract. The deadline is met if you send back the goods before the period of 14 days has expired. You bear the direct cost of returning the goods. You are liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.

Withdrawal form

  • To: GmbH 
    Holm 38 
    24937 Flensburg 
    Tel: 0461 48160808 
    Fax: 0461 481 60 807 
  • Hereby I/we withdraw from the contract for the following goods/the following service (*):
  • Ordered on (*)/Received on (*):
  • Customer's name:
  • Customer's address:
  • Customer's signature (only when send per letter):
  • Date:

(*) Please delete where inapplicable